FAQ

Why should we choose Pretty Chairs?

As Sheffield’s first dedicated chair cover company we understand weddings and the level of service that customers need. The decision is ultimately yours but with the combination of quality products, competitive prices, reliability and excellent customer service we feel that we offer the complete package for each of our customers. We are the chair cover company of choice for many of the top hotels and wedding coordinators throughout the Yorkshire, Derbyshire, Nottinghamshire regions. You might find a cheaper quote elsewhere but we can provide you with peace of mind of a quality service.

When should we book Pretty Chairs?

We have customers that book our services three years in advance to secure popular dates and our most popular products. We advise customers to book as early as possible, although we are able to cover many weddings each weekend our availability does get booked up and we often have to say no customers.

Which areas do you serve?

We concentrate on providing a first class service to all venues that fall within the counties of Yorkshire, Derbyshire & Nottinghamshire.

Will Pretty Chairs fit the covers or do we need to fit the covers ourselves?

Pretty Chairs will deliver and dress every chair ensuring a perfect finish everytime. We will liaise with your venue to arrange a suitable arrival time, we will ensure that we are there in plenty of time before your event start time.

Are we required to pay a damage deposit?

We do not ask for a damage deposit. If any of our hired items are found damaged beyond repair or missing upon collection then we will send you an invoice to cover costs after your event.

Do we need to do anything with the chair covers after they have been used?

After we have dressed your chairs we shall speak with your venue and ask the staff to store all hired items ready for us to collect the next day.

We have not yet finalised our numbers so we are not sure on exactly how many chair covers we will need to hire. Can we change the amount required once we have completed our booking form?

Yes this is no problem and quite a common situation. We allow for changes to be made to orders up to four weeks before your wedding day. The final balance will be based on the total amount of chair covers that you require. Changes made to orders once you’ve paid your final balance will not be eligible for a refund.

When will you send our final invoice?

A deposit payment of 25% is due within 2 weeks of placing your order to secure your booking. The final balance payment is due 4 weeks prior to the wedding/event.

Is VAT applicable to the hire prices?

No. All our prices are inclusive of VAT.

What method of payments do you accept?

Our preferred payment option is electronic bank transfers. We also accept cheques or cash. If you wish to pay via bank transfer/bill payment then please contact us for further information.

Will we receive a receipt for our deposit?

Separate receipts will not be issued unless you request one from us.

Do you have a showroom for us to view the quality of your chair covers and sashes?

You are welcome to visit us at our office to view our products and discuss your requirements or if desired we are happy to meet with you at your venue. You can also visit us at one of our wedding shows. Please contact us to arrange an appointment.

How Can We Help?

For prices or further information contact Pretty Chairs today.

“ Your service was first class, the organisation before was brilliant & the covers and trees looked better than i ever imagined.
We will definatly be recommending you to all our friends and family.
Just thank you for making the process and day so very easy for us. “

Get In Touch

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Phone

07944 369190

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Email

sales@prettychairs.co.uk

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Post

9 Burlington Grove
Dore, Sheffield
S17 3QE